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Digital Concierge

Digital lifestyle concierge solutions - in-app, or as a chatbot - for affluent banking engagement.
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DIGITAL CONCIERGE PLATFORM

Premium Lifestyle Concierge solutions for your affluent users

Enhance customer relationships by offering digital Lifestyle Concierge solutions - white labeled, through a PWA, and Chatbot, integrated with Netbanking and Mobile Banking.

Call - +91 9591892929 Write to us - garima@poshvine.com
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CUSTOMERS USING THIS SOLUTION
THE PROBLEM

As the fight for wallet share and share of spends intensifies among different financial institutions, it’s imperative to establish a deeper relationship with customers not just by acting as their financial concierge, but also as their lifestyle concierge. Moreover, antiquated agent-based concierge systems result in bloated costs, higher TAT for request fulfilment and general customer dissatisfaction.

THE SOLUTION

"At Your Service" is PoshVine’s lifestyle digital concierge solution that helps your customer get all key lifestyle services under one roof - from travel bookings and gifting to doctor consultations and admission assistance for your kids. Delivered through an in-app PWA, a Chatbot and also through an agent portal, it helps increase engagement, spends and brings down your erstwhile concierge costs.

A 360 degree Lifestyle Concierge Solution

Progressive Web App
Progressive Web App
Chatbot
Chatbot
Agent Portal
Progressive Web App
Progressive Web App
Categories Accessible

Premium Electronics

OPD, IPD Assistance

Personal Shoppers

Holiday Packages

Spas & Salons Discounts

Medical Second Opinions

Expeditions Planning

Gifting

Experiences

Special Requests

Dining

Event Management

Private Jets & Yacht Transfers

Virtual Executive Assistant

Online Doctor Consultation

Celebrity Designer Access

Global Airport Concierge

Events & Concerts Tickets

Flight Bookings

Health Checkups

Hotel Bookings

Train Bookings

Cruise Booking

Luxury Art

Diet Planning

Car Rentals

Gift Vouchers

Bus Booking

Chef-at-Home

Categories Accessible

Flight Bookings

Hotel Bookings

Experiences

Holiday Packages

Gifting

Dining

Event Management

Special Requests

Luxury Art

Online Doctor Consultation

Diet Planning

Events & Concerts Tickets

Spas & Salons Discounts

Bus Bookings

Train Bookings

Premium Electronics

Global Airport Concierge

Virtual Executive Assistant

OPD, IPD Assistance

Medical Second Opinions

Health Checkups

Car Rentals

Private Jets & Yacht Transfers

Chef-at-Home

Expeditions Planning

Cruise Booking

Gift Vouchers

Celebrity Designer Access

Philanthropy

Personal Shoppers

Download Resources

Digital Concierge Suite
pdf

KEY FEATURES & BENEFITS

Personalized BIN-locked Payment Links

For queries coming in through phone concierge, the agent makes the booking on behalf of customer and triggers a payment link that the customer receives on email and SMS.

Plug and Play Customizable Solution

Take whichever categories matter to your customers and go-live within a couple of weeks, while staying compliant with your brand and security guidelines.

Seamless Customer Authentication

Whether its seamless tokenized onboarding, or via APIs, or via SSO, the Digital Concierge solution ensures friction-free authentication and benefits discovery.

Personalization Engine

The service orchestration layer shows oft-used services and recommends relevant concierge services to users over time, to drive more relevance and usage.

Invest in the future of payment-linked loyalty

Join forward-thinking brands accelerating their customer engagement metrics with PoshVine

Call - +91 9591892929 Write to us - garima@poshvine.com